Question 1

What is an LLC?

Accepted Answer

A Limited Liability Company (LLC) is a US business structure that separates your personal assets from business liability while offering flexible tax treatment. It is the most common structure international founders use to operate a US-facing business.

Question 2

Can a non-US resident form a US LLC?

Accepted Answer

Yes. US law does not require LLC owners or members to be US citizens or residents. Non-residents commonly form LLCs to access US customers, banking, and payment infrastructure.

Question 3

Do I need an EIN?

Accepted Answer

Most businesses need an EIN to open a US bank account, register with payment processors, and file federal tax returns. It functions as your business's tax identification number.

Question 4

How long does formation take?

Accepted Answer

Timelines vary by state and current filing backlogs. Some states process filings in a few business days; others take several weeks. We give you a realistic estimate based on your chosen state at the start of your engagement.

Question 5

What documents do I need to get started?

Accepted Answer

Typically your legal name and address, identification details, a short business description, and your preferred company name. We provide a specific checklist once we understand your business.

Question 6

What are government fees?

Accepted Answer

Government fees are amounts paid directly to a state (or the IRS) for filing and maintaining your entity — for example, state filing fees or annual report fees. These are separate from Xeetrix service fees and vary by state.

Question 7

What are third-party fees?

Accepted Answer

Third-party fees cover services delivered by providers other than Xeetrix — registered agent service, virtual mailing addresses, banking, payment processing, or licensed professional services. These are billed by the provider, not Xeetrix.

Question 8

What happens after my LLC is formed?

Accepted Answer

After formation, most businesses need an EIN, a registered agent, a business bank account, and — if you plan to sell online — payment-processor readiness. We map out this sequence with you as part of every engagement.

Question 9

What is a registered agent?

Accepted Answer

A registered agent is a person or company designated to receive service of process and official state correspondence on behalf of your LLC. Most states require one to maintain good standing.

Question 10

Is a registered-agent address the same as a business location?

Accepted Answer

No. A registered agent address satisfies a state compliance requirement. It does not automatically qualify as a physical business location for banking or payment-processor purposes — the two serve different functions.

Question 11

Do I need a US physical office?

Accepted Answer

Not necessarily. Many banks and payment processors accept a US mailing or virtual business address, though requirements vary by provider. We help you understand what your specific banking or payment path requires.

Question 12

Can Xeetrix guarantee a bank account?

Accepted Answer

No. We help you understand eligibility, organize documents, and prepare a clean application, but final approval is always determined independently by the financial institution.

Question 13

Can Xeetrix guarantee Stripe approval?

Accepted Answer

No. We prepare and guide your payment-processor application — including a Payment Readiness Audit — but final approval is determined by the payment provider, not by Xeetrix. We have no partnership with Stripe or any processor.

Question 14

What if my payment application is rejected?

Accepted Answer

We review the reason for rejection where the provider shares one, address the underlying gap (often a documentation or website-consistency issue), and help you reapply or evaluate an alternative processor.

Question 15

Can Xeetrix help with Shopify?

Accepted Answer

Yes. Our Payment Ready package includes Shopify and e-commerce storefront readiness, including the policy pages and payment-integration steps processors typically review.

Question 16

Can Xeetrix help with payment processors other than Stripe?

Accepted Answer

Yes. We reference Stripe because it is common, but our payment-readiness work applies to other major processors as well, based on your business model and target markets.

Question 17

Do I need a US bank account before applying for payment processing?

Accepted Answer

In most cases, yes — payment processors typically require a linked US bank account for payouts. We sequence banking and payment-processor work accordingly.

Question 18

What is KYC/KYB and why does it matter?

Accepted Answer

KYC (Know Your Customer) and KYB (Know Your Business) are verification processes banks and payment processors use to confirm your identity and business legitimacy. We help you understand what documentation each step typically requires.

Question 19

Do I need annual compliance filings?

Accepted Answer

Most states require some form of annual or biennial report and, in some cases, a franchise tax payment to keep your LLC in good standing. Requirements vary by state — our Compliance service tracks these deadlines for you.

Question 20

Does Xeetrix provide tax advice?

Accepted Answer

No. Xeetrix does not provide legal or tax advice unless explicitly delivered by an appropriately licensed professional. We coordinate with CPAs and EAs where tax guidance is needed.

Question 21

Can I use my own CPA?

Accepted Answer

Yes. You are free to work with your own CPA, EA, or bookkeeper at any time. We can also coordinate with a licensed professional on your behalf if you do not have one.

Question 22

Can I use my own registered agent?

Accepted Answer

Yes. If you already have registered agent service in place, we work with your existing provider rather than requiring a switch.

Question 23

Is my information secure?

Accepted Answer

We collect only what is necessary for each stage of your engagement. Sensitive identity documents are never requested through the public website — they are handled through a secure channel only when actually required for a specific filing.

Question 24

Does Xeetrix bypass KYC or AML requirements?

Accepted Answer

No. Xeetrix never bypasses KYC/AML or provider verification requirements, misrepresents business activity, or provides false address or identity information. Every application we assist with is prepared for legitimate, independent provider review.

Question 25

What countries can Xeetrix serve?

Accepted Answer

We work with founders across most countries. Certain banking and payment-processor pathways are more accessible from some countries than others — we'll be upfront with you about any limitations relevant to your location during intake.

Question 26

Can I cancel my engagement?

Accepted Answer

Yes. You can cancel future, unstarted services at any time. See our Refund Policy for what is and is not refundable once work has begun or third-party fees have been paid.

Question 27

What is refundable?

Accepted Answer

Xeetrix service fees for work not yet started are generally refundable. Government fees and third-party costs already paid on your behalf are not, since they are non-recoverable once submitted. Full terms are in our Refund Policy.

Question 28

How do I get started?

Accepted Answer

Use our Get Started form or the Find Your Path qualification tool. We'll review your answers and follow up with a recommended setup and next steps.

Question 29

Does Xeetrix offer ongoing support after launch?

Accepted Answer

Yes. Business Launch and Payment Ready packages include a defined support window after formation, and our Compliance service covers ongoing filing reminders and professional coordination beyond that.

Frequently asked questions

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